Engage members. Lower costs. Optimize through real-time insights. A better experience for all.
Digitising and automating the end-to-end insurance journey in one cloud-based platform
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Manage each step of the policy lifecycle — from setup and activation, to beneficiary management, endorsements, and financial overviews — in one centralized place.
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Get your claims and pre-authorizations processed faster by integrating your business rules and authority matrix into CarePay’s rule engine.
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Build stronger provider relationships with CarePay's simplified onboarding, contracting and pricing processes.
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Reduce errors and increase transparency in billing processes with CarePay's library that supports international, country, and provider-specific coding systems.
Health insurers, TPA's and re-insurers can make informed decisions with structured data & real-time dashboards including claim loss ratio, budget vs. claim cost, and provider activities.
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CarePay’s eligibility check helps front-desk staff quickly verify patients’ identity and coverage. Reduce wait times and improve member experience.
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Providers can submit and track pre-authorization requests and claims in real-time with CarePay's digital Provider Portal.
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Increase trust with CarePay's timely and reliable payouts to your partner providers to improve their cashflow and bottom line.
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Members can submit claims, view their benefits and limits 24/7, check providers to go to, and get pre-approval for their treatments wherever they are.
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Engage with your members wherever they are as the Member App is fully integrated with the CarePay platform.
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Provide your members with a complete healthcare experience by integrating with their favourite apps and devices.
CarePay's API-first platform makes it easy to work with any insurer, provider, or third-party integration, anywhere. Our central hub offers waterproof logging and security.
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CarePay was first established in Kenya in 2015. Partnering with PharmAccess Foundation and Safaricom, CarePay developed a smart payment distribution platform branded as M-TIBA.
Since the success of M-TIBA in Kenya, CarePay has opened its HQ in Amsterdam to facilitate its international expansion. CarePay is currently present in Nigeria and the UAE.
